Soi Romklao 5 Romklao Road Lat Krabang Subdistrict Lat Krabang District
Reviews and Ratings
Feedback from previous guests about their experience.
58%
enjoyed the hotel and would happily stay again
5.8/10
Guest rating
Rooms
7.4
Location
8.0
Service
8.6
Dining
6.4
Guest reviews
5.8/10
based on 5 reviews
8.4
8.4/10 based on 1953 reviews
Oliver
United Kingdom,
April
2025
5.6/10
Lilac Relax-Residence is a solid choice for a quick layover near Suvarnabhumi Airport. The airport shuttle service was timely and convenient, taking just about 10-15 minutes. However, the decor might be overwhelming for some, and the noise from nearby traffic and other rooms can be a bit annoying. Overall, I had a good experience and would consider returning for another short stay.
Rooms
7.0
The room was spacious and clean, equipped with comfy beds and complimentary snacks. However, the lilac paint everywhere was a bit much for my taste, and the noise from adjacent rooms was bothersome.
Service
8.0
The staff were lovely and check-in was smooth. The shuttle service was well-organized but it would've been better to be able to book it in advance.
Location
6.0
The location is great for frequent flyers, being close to the airport, but there aren't many dining options nearby without taking a taxi. Crossing the busy road can be risky, especially with children.
Dining
5.0
Dining options are quite limited around the hotel; I found one decent cafe nearby but would have preferred more variety. Breakfast was not available due to my early departure.
Facilities
6.0
The hotel offers essential amenities like housekeeping and an airport shuttle, which I appreciated. However, the bathroom cleanliness could be improved.
Evelyn
United Kingdom,
February
2025
7.4/10
My stay at Lilac Relax-Residence was a delight, especially given its proximity to the airport. The room was cozy and clean, with thoughtful touches like free snacks and bottled water. While the breakfast was basic, I found excellent dining options nearby, making it a practical choice for travelers. However, the room I stayed in was a bit noisy due to its location near a staff door.
Rooms
8.0
I appreciated the clean and spacious room with a unique purple color tone. The comfortable bed made for a good night's rest.
Service
8.0
The hotel staff were friendly and accommodating, making my stay pleasant. However, I wished some of them had better English to communicate dining options nearby.
Location
10.0
The location is ideal for late-night arrivals or early morning departures, being just a short distance from the airport and offering reliable shuttle service.
Dining
8.0
While the breakfast was basic and started a bit late, there were several great food options, including a cafe just a few minutes away.
Facilities
10.0
The free airport shuttle service was quick and efficient, adding convenience to my transit stay.
Simon
United Kingdom,
January
2025
6.0/10
I had a great stopover at Lilac Relax-Residence, thanks to its close proximity to the airport and free shuttle service. The room was spacious, spotlessly clean, and well-equipped, featuring complimentary water and snacks. However, the noise from traffic and other guests could be a bit disruptive. Overall, it was a solid choice for a quick stay or when needing a connection point between flights.
Rooms
8.0
The room was large and clean, although some areas smelled a bit humid and there were spider webs on the walls.
Service
9.0
The staff were lovely, friendly, and helpful, though they could improve their English to assist further.
Location
8.0
It's situated just a 10-minute drive from the airport, making it perfect for short stays, but the area can be a bit tricky to navigate if you have young kids.
Dining
6.0
The breakfast was basic, and it's available from 6:45 AM, but snacks in the room were great for an early departure.
Facilities
8.0
The hotel offers housekeeping and a free airport shuttle, which was very convenient.
Jade
United Kingdom,
December
2024
5.4/10
Overall, I had a pleasant stay at Lilac Relax-Residence. The airport shuttle was super convenient, making my early flight a breeze. However, I did notice some areas in the room that could use a bit of updating. The staff were friendly and accommodating, which really made a difference in my experience.
Rooms
7.0
The rooms were clean and comfortable, but I did feel they were in need of modernization, especially the TVs. I loved the mini bar and the comfy shower, though! Overall, just needs a little upgrading to keep things fresh.
Service
9.0
The staff was friendly and helpful, especially the shuttle driver who made my transfers seamless. They were waiting at the airport for me, which was nice. I felt very taken care of during my stay.
Location
8.0
Perfect location near the airport with a free shuttle service. It's a bit isolated which gave it a nice quiet vibe, though some may prefer being closer to downtown for more nightlife options.
Dining
7.0
While there's no restaurant on-site, there are a few nearby options for meals. The complimentary snacks and drinks were a lovely touch, though the dining experience is pretty basic overall.
Facilities
7.0
The free airport shuttle and clean rooms were definitely highlights. I appreciated the hot shower and good wifi, but I think they should work on updating some of the older facilities.
John
United Kingdom,
December
2024
5.0/10
My stay at Lilac Relax-Residence was overall positive, particularly for its proximity to the airport and convenient shuttle service. While the room was comfortable with nice amenities, I did encounter some issues like the air conditioning struggling during the afternoon heat. The breakfast options were decent but could have been improved. I appreciated the friendly staff who were accommodating during my stay.
Rooms
7.0
The room was clean and spacious with comfortable amenities like a kettle and free snacks. However, the air conditioning struggled to cool the room during the afternoon sun, which was uncomfortable. I also noticed some electrical issues with the bedside sockets.
Service
9.0
The staff were very friendly and helpful, carrying my suitcase to the room and assisting with check-in. The shuttle service was prompt and efficient both ways, which I really appreciated.
Location
8.0
It's perfectly located for quick access to the airport, which was ideal for my early flight. However, I wouldn’t recommend it for those wanting to explore central Bangkok since it’s more of a transit stop.
Dining
6.0
Breakfast was sufficient with fresh fruit and toast, but I found the eggs cold. The dining options are somewhat limited since there’s no restaurant within the hotel, which could be a hassle if you're staying longer.
Facilities
7.0
The availability of an airport shuttle was excellent, running 24/7, which made transport hassle-free. However, the lack of in-house dining options was a downside.
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